data protection

Data protection

General note and mandatory information

Designation of the responsible body

The responsible data processing unit on this website is:

Silberland Traffic Service GmbH
Jörg Mehnert
Garden Street 27
09456 Annaberg-Buchholz

The responsible body alone or jointly with others decides on the purposes and means of processing personal data (eg names, contact details, etc.).

Revocation of your consent to data processing

Only with your express consent are some processes of data processing possible. A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent authority

As the person affected, in the event of a breach of data protection law, you have a right of appeal to the competent supervisory authority. The competent supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which the headquarters of our company is located. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process on the basis of your consent or in fulfillment of a contract automatically to you or to third parties. The provision is made in a machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.

Right to information, correction, blocking, deletion

You have the right at any time within the scope of the applicable legal provisions to provide free information about your stored personal data, source of the data, their recipients and the purpose of data processing and, if necessary, a right to correct, block or delete this data. In this regard and also to further questions on the subject of personal data, you can always contact us via the contact options listed in the imprint.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as a site operator, our website uses an SSL or. TLS encryption. Thus, data that you submit via this website, for others not readable. You will recognize an encrypted connection at the "https: //" address bar of your browser and at the lock icon in the browser bar.

Server log files

In server log files, the website provider automatically collects and stores information that your browser automatically sends to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
There is no merge of this data with other data sources. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

Data transmission at the conclusion of the contract for the sale of goods and goods

Personal data will only be transmitted to third parties if there is a need in the context of the contract. Third parties may be, for example, payment service providers or logistics companies. A further transmission of the data does not take place or only if you have expressly consented to this.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

Registration on this website

To use certain features, you can register on our website. The transmitted data serve exclusively for the purpose of the use of the respective offer or service. All compulsory information requested during registration must be given in full. Otherwise we will reject the registration.

In case of important changes, for technical reasons for example, we will inform you by e-mail. The e-mail will be sent to the address given when registering.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the already completed data processing remains unaffected by the revocation.

We store the data collected during registration during the period you are registered on our website. Your data will be deleted should you cancel your registration. Legal retention periods remain unaffected.

contact form

Data submitted via the contact form, including your contact details, will be stored to process your request or to be available for follow-up questions. A disclosure of this data will not take place without your consent.

The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. DSGVO). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Data submitted via the contact form will remain with us until you request us to delete it, revoke your consent to storage or you no longer need to retain your data. Mandatory statutory provisions - especially retention periods - remain unaffected.

Duration of posts and comments

Posts and comments and related data, such as IP addresses, are stored. The content remains on our website until it has been completely deleted or deleted for legal reasons.

The contributions and comments are stored on the basis of your consent (Article 6 (1) (a) GDPR). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of already completed data processing operations remains unaffected by the revocation.

Subscribe to comments

You can subscribe to comments after registering as a user of our website. With a confirmation e-mail, we check whether you are the owner of the given e-mail address. You can unsubscribe from comments at any time by using a link located in a subscription email. Data entered to set up the subscription will be deleted in the event of cancellation. If these data have been sent to us for other purposes and elsewhere, they will remain with us.

Newsletter data

To send our newsletter, we need an e-mail address from you. Verification of the specified e-mail address is necessary and the receipt of the newsletter is to be agreed. Supplementary data are not collected or are voluntary. The use of the data takes place exclusively for the dispatch of the newsletter.

The data provided in the newsletter registration are processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail or you sign up via the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

Data entered to set up the subscription will be deleted in the event of cancellation. If these data have been sent to us for other purposes and elsewhere, they will remain with us.

YouTube

For integration and presentation of video content, our website uses plugins from YouTube. Provider of the video portal is the YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit a page with an integrated YouTube plug-in, it will connect to YouTube's servers. YouTube will find out which of our sites you've visited.

YouTube may associate your browsing behavior directly with your personal profile should you be logged into your YouTube account. By logging out beforehand you have the option to prevent this.

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For details on how to handle user information, please refer to the YouTube Privacy Policy at https://www.google.com/intl/en/policies/privacy.

Vimeo

For integration and presentation of video content, our website uses plugins from Vimeo. Provider of the video portal is the Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When a page with integrated Vimeo plugin is called, a connection to the servers of Vimeo is established. Vimeo learns by this, which of our pages you have called. Vimeo learns your IP address, even if you are not logged in to the video portal or do not have an account there. The information collected by Vimeo is transmitted to servers of the video portal in the USA.

Vimeo can assign your surfing behavior directly to your personal profile. By logging out beforehand you have the option to prevent this.

For details on how to handle user information, see the Vimeo Privacy Policy at https://vimeo.com/privacy.

cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our offer more user-friendly, effective and secure.

Some cookies are "session cookies." Such cookies are automatically deleted after the end of your browser session. On the other hand, other cookies remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when the program is closed. The deactivation of cookies may result in limited functionality of our website.

The setting of cookies, which are necessary for the performance of electronic communication processes or the provision of certain functions desired by you (eg shopping cart), takes place on the basis of Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically flawless and smooth provision of our services. If other cookies are set (eg for analysis functions), they are treated separately in this privacy policy.

PayPal

Our website allows payment via PayPal. The payment service provider is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment data you entered will be transmitted to PayPal.

The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). A revocation of your already given consent is possible at any time. Past data processing operations remain in effect when revoked.

Klarna

Our website allows payment via Klarna. Provider of the payment service is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.

When paying with Klarna (Klarna checkout solution), Klarna collects various personal information from you. Details can be found in the Klarna privacy policy at: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the Klarna checkout solution. This optimization constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Cookies are small text files that your web browser stores on your device. Cookies from Klarna remain on your device until you delete them. For details on the use of Klarna cookies, see: https://cdn.klarna.com/1.0/shared/content/policy/cookie/en_en/checkout.pdf.

The transmission of your data to Klarna is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). A revocation of your already given consent is possible at any time. Past data processing operations remain in effect when revoked.

Sofortuberweisung

Our website allows payment via "Sofortüberweisung." Provider of the payment service is the Sofort GmbH, Theresienhöhe 12, 80339 Munich.

With the help of the procedure "Sofortüberweisung" we receive a payment confirmation from Sofort GmbH in real time and can immediately start to fulfill our obligations.

When paying by "Sofortüberweisung" a transfer of your PIN and TAN to the Sofort GmbH. The payment provider then logs into your online banking account, automatically checks your balance and makes the transfer. An immediate transaction confirmation follows. Your sales, the credit line of your credit line and the existence of other accounts and their holdings will also be checked automatically after logging in.

In addition to the PIN and TAN, the transmission to the Sofort GmbH also includes payment data as well as personal data. The personal data include your first and last name, address, telephone number (s), e-mail address, IP address and any other data necessary for the processing of your payment. There is a need for this data transfer to unambiguously identify your identity and prevent fraud.

The transmission of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). A revocation of your already given consent is possible at any time. Past data processing operations remain in effect when revoked.

Details of the payment with Sofortüberweisung can be found at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

XING plugin

Our website uses functions of the network XING. Provider is the XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

When a page with built-in Xing features is called, it connects to Xing's servers. A storage of personal data is not carried out to our knowledge. IP addresses are not saved, as is no evaluation of the user behavior.

Details on data protection and the XING Share button can be found in XING's privacy policy at: https://www.xing.com/app/share?op=data_protection.

Twitter plugin

Our website uses features of the service Twitter. Provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States.

When using Twitter and the "Re-Tweet" function, websites you visit are linked to your Twitter account and published in your Twitter feed. In doing so, data is transmitted to Twitter. We are not aware of the content of the transmitted data or the use of this data by Twitter. For details, see the privacy policy of Twitter: https://twitter.com/privacy.

You can change your privacy settings on Twitter: https://twitter.com/account/settings

Pinterest plugin

Our website uses features of the social network Pinterest. Provider is Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA.

When you call a page with features from Pinterest, your browser connects directly to the Pinterest servers. Log data is transmitted to the servers of Pinterest. Location of the servers are the USA. The log data may allow you to identify your IP address, visited websites, browser type and settings, date and time of the request, how you intend to use Pinterest, and cookies.

For details, see the privacy policy of Pinterest: https://about.pinterest.com/privacy-policy.

Amazon affiliate program

As the operator of this website, we participate in the Amazon EU Partner Program. Ads from Amazon and links to Amazon are included on our sites to earn money through advertising reimbursements. Amazon cookies are used, which Amazon recognizes that you have clicked on a partner link on our website.

The storage of "Amazon cookies" is based on Art. 6 lit. f DSGVO. As a website operator, we have a legitimate interest, since only through the cookies, the amount of advertising reimbursement can be determined.

For details on data usage by Amazon, see the Amazon Privacy Policy: https://www.amazon.com/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401.

Google AdSense

Our website uses Google AdSense. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google AdSense is used for the integration of advertisements and cookies. Cookies are small text files that your web browser stores on your device to analyze the use of the website. Google AdSense also uses web beacons. Web beacons are invisible graphics that allow an analysis of visitor traffic on our website.

Information generated by cookies and web beacons is transmitted to and stored by Google's servers. Server location is the USA. Google may pass this information on to contractors. However, your IP address will not merge Google with other data you have stored.

The storage of AdSense cookies is based on Art. 6 para. 1 lit. f DSGVO. We as website operators have a legitimate interest in analyzing user behavior in order to optimize our website and advertising.

With a modern web browser, you can monitor, restrict and prevent the setting of cookies. The deactivation of cookies may result in limited functionality of our website. By using our website, you agree to the processing of data about you by Google in the manner described above and the purpose previously named.

Google AdWords, Google Conversion Tracking, Google Calendar, and Google Mail

Our website uses Google AdWords. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on an ad served by Google, a cookie will be set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies lose their validity after 30 days and are not used for personal identification of users. At the cookie, Google and we recognize that you clicked on an ad and were redirected to our site.

Each Google AdWords customer receives a different cookie. The cookies are not traceable through AdWords client websites. Conversion cookies are used to generate conversion statistics for AdWords advertisers who use conversion tracking. Adwords customers learn how many people clicked on their ad and were redirected to conversion tracking tag pages. However, AdWords advertisers are not provided with information that allows them to personally identify themselves. If you do not want to participate in the tracking, you can object to a use. Here is the conversion cookie in the user settings of the browser to disable. So there is no inclusion in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f DSGVO. We as website operators have a legitimate interest in analyzing user behavior in order to optimize our website and advertising.

For details about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.com/policies/privacy/.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. The deactivation of cookies may result in limited functionality of our website.

Source: Privacy Configurator of mein-datenschutzbeauftragter.de



Casual and regular services
Order of trips in occasional traffic §47 and §48 PBefG by telephone, by post, by email or via the contact form

For travel orders, the following personal data is collected via an online calendar system of the provider Google and transmitted to our driving personnel digitally for retrieval on the smartphone.

Name of the customer, address with house number, zip code and location, telephone number for callbacks, pick-up and destination, number of persons to be transported, special requests.

By issuing the driving order verbally, by telephone or in writing (including mail), you therefore revocably consent to the processing and storage of your data for the purpose of billing.

For BAR trips, only the receipt copies are kept in accordance with the legal retention period.



Patient transport §47 and §48 PBefG

When traveling by patient, the data of the responsible health insurance company and the purpose of transport (waiting time, destination travel, pick-up, outpatient, inpatient) are also transmitted to the driver. The billing of the health trips is carried out by the provider

German medical computer center GmbH (DMRZ) - Wiesenstraße 21 - 40549 Duesseldorf

Telephone number: 0211 6355-9087 - Fax: 0211 6355-9088 - eMail: info@dmrz.de

Your data will be stored there separately for billing purposes. In the following link you can view the privacy policy of the DMRZ and, if requested, request the deletion of your data directly.

For the settlement with social insurance institutions, we have a valid IK-ID.


By handing over the transport regulations to us or our drivers, you therefore agree to the disclosure of the data required for carriage and billing to us, as well as the transfer of your data to our drivers by us and the transfer and processing at the DMRZ for billing purposes with the health insurance revocable.

School bus traffic as a special form of the regular service §43 paragraph 2 PBefG and §1 exemption regulation

For the implementation of the school bus traffic, the following data is recorded in the timetable.
Name and surname of child, parent's phone number, pickup location, pickup time, destination, finish time & weekdays of transportation.
The timetables are carried by each driver who drives the corresponding service on the day of the trip as planned.

With submission of the application for student transport at

Verkehrsverbund Mittelsachsen GmbH (VMS)
At the Town Hall 2
09111 Chemnitz
Telephone: 0371 40008-0

Therefore, please agree to the transfer of the data required for carriage in accordance with. Privacy policy of the VMS to us, as well as the transfer of your data to our drivers by us, revocable.

After the end of the school year, all personal data will be deleted from our computers.


Line traffic §42 PBefG
For the execution of the regular service no personal data are stored on our part, since here only the possession of a valid ticket entitles to the transport.


Note in own thing
Carriage is not possible without the collection of the data from the order of journeys, patient transport and school traffic, since without this data the driver can not be given a pickup address and an accounting of the costs with the respective carrier or service provider is impossible.


The principle of data economy applies. All data that is not required according to the statutory retention period of 10 years, we delete after completion and billing of the driving task independently. Please insert the title here. He should summarize the content of the section and encourage users to read on. new text

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